Privacy Policy

Last Updated: 2025-05-01

Introduction

ThinkThru Solutions Inc ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our OrgBlock inventory management software and related services, including any associated websites, subdomains, and mobile applications (collectively, the "Service") provided by ThinkThru Solutions Inc.

We are the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us using the details provided in the "Contact Information" section below.

By accessing or using our Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

We collect and process several types of information from and about users of our Service, including:

1.1 Personal Data

Personal Data refers to any information that identifies, relates to, describes, or can be associated with, or could reasonably be linked, directly or indirectly, to a particular individual or household. We may collect the following Personal Data:

• Identity Information: First name, last name, username or similar identifier, title, date of birth, company name, position.
• Contact Information: Email address, telephone number, address, state, province, ZIP/postal code, city, country.
• Financial Information: Payment card details, billing address, transaction history, financial account information.
• Account Information: Username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
• Social Media Information: When you register through or otherwise grant us access to a Third-Party Social Media Service, we may collect Personal Data associated with your Third-Party Social Media Service's account, including but not limited to: your name, email address, profile picture, friend lists, and other information that may be made available through such Third-Party Social Media Service.

1.2 Technical Data

We automatically collect certain technical information when you visit, use, or navigate our Service. This information may include:

• Device Information: Information about your computer, mobile device, or other device used to access the Service, including IP address, device type, device unique identifier, browser type, operating system.
• Usage Data: Information about how you use our Service, including pages visited, time spent on those pages, page interaction information, referring/exit pages, date/time stamps, and internal metrics.
• Browser User Agent: Information about your web browser, version, and settings used to access our Service.
• Location Data: General location information based on your IP address.

1.3 Cookies and Similar Technologies

We use cookies, web beacons, pixels, and similar tracking technologies ("Cookies") to collect information about your browsing activities and to distinguish you from other users of our Service. This aids us in providing you with a good experience when you use the Service and allows us to improve it. Cookies are small data files that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

We use the following types of Cookies:

• Essential Cookies: These are necessary for the Service to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our Service when they are using it. This helps us to improve the way our Service works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality Cookies: These enable the Service to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These record your visit to our Service, the pages you have visited, and the links you have followed. We will use this information to make our Service and the advertising displayed on it more relevant to your interests.

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience and/or lose the ability to access certain features of our Service.

2. How We Collect Your Information

We collect information through various methods, including:

2.1 Direct Interactions

We collect data when you:

• Register for an account or subscription
• Fill in forms on our Service
• Subscribe to our newsletters or communications
• Request customer support
• Participate in surveys, promotions, or competitions
• Provide feedback or contact us

2.2 Automated Technologies

As you interact with our Service, we automatically collect Technical Data about your equipment, browsing actions, and patterns using server logs, cookies, web beacons, pixels, and other similar technologies.

2.3 Third Parties

We may receive information about you from various third parties, including:

• Social Media Platforms: When you connect your social media accounts with our Service
• Business Partners: Such as subcontractors in technical, payment, and delivery services
• Analytics Providers: Such as Google Analytics
• Advertising Networks
• Search Information Providers

3. How We Use Your Information

We will only use your Personal Data when the law allows us to do so. Most commonly, we will use your Personal Data in the following circumstances:

• To provide and maintain our Service, including to monitor usage and effectiveness of our Service
• To manage your account, including processing your registration and handling your subscription
• To perform contract obligations that we are about to enter into or have entered into with you
• To contact you regarding updates or informative communications related to the Service, including security updates
• To provide customer support and respond to your inquiries
• To gather analysis or valuable information so that we can improve our Service
• To detect, prevent and address technical issues, fraud, and illegal activity
• To personalize your experience and deliver content and product offerings relevant to your interests
• To provide news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about, unless you have opted not to receive such information
• To comply with legal obligations to which we are subject

4. Disclosure of Your Information

We may share your Personal Data with the following categories of recipients:

4.1 Service Providers

We may share your information with service providers that perform services on our behalf, such as web hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, auditing, marketing, and other services.

4.2 Business Partners

We may share your information with business partners to offer you certain products, services, or promotions.

4.3 Corporate Affiliates

We may share your information with our corporate affiliates, subsidiaries, and parent company for purposes consistent with this Privacy Policy.

4.4 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

4.5 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.6 Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit our Service. These companies may use information about your visits to our Service and other websites in order to provide advertisements about goods and services of interest to you.

4.7 With Your Consent

We may disclose your information for any other purpose with your consent.

5. International Transfers

Our operations are primarily located in Canada. However, we may transfer, store, and process your information in countries other than your own. When we do so, we will take appropriate measures to protect your Personal Data in accordance with this Privacy Policy and applicable law.

If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, we comply with applicable data protection laws when transferring your Personal Data outside of these areas. We may transfer your Personal Data to countries which have been deemed to provide an adequate level of protection by the European Commission or use specific contractual provisions approved by the European Commission.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any Personal Data we process. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your data. Any transmission of Personal Data is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Service.

7. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Technical Data for internal analysis purposes. Technical Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

8. Your Legal Rights

Depending on your jurisdiction, you may have certain rights regarding your Personal Data under applicable data protection laws. These may include:

8.1 For Residents of the European Union (EU) and United Kingdom (UK)

Under the General Data Protection Regulation (GDPR) and UK GDPR, you have the following rights:

• Right to Access: You have the right to request copies of your Personal Data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your Personal Data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your Personal Data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority.

8.2 For Residents of Canada

Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws, you have the following rights:

• Right to Access: You have the right to be informed of the existence, use, and disclosure of your Personal Data, and shall be given access to that information.
• Right to Correction: You have the right to challenge the accuracy and completeness of your Personal Data and have it amended as appropriate.
• Right to Withdraw Consent: You have the right to withdraw your consent to the collection, use, or disclosure of your Personal Data at any time, subject to legal or contractual restrictions and reasonable notice.

8.3 For Residents of the United States

Depending on your state of residence, you may have the following rights:

California Residents

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the following rights:

• Right to Know: You have the right to request information about the categories and specific pieces of Personal Data we have collected about you, the categories of sources from which we collected the Personal Data, the purposes for collecting the Personal Data, the categories of third parties with whom we have shared your Personal Data, and the purpose for which we shared your Personal Data.
• Right to Delete: You have the right to request that we delete Personal Data that we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate Personal Data that we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt-out of the sale or sharing of your Personal Data to third parties.
• Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive Personal Data collected about you.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA/CPRA rights.

8.4 Exercising Your Legal Rights

To exercise any of the rights described above, please contact us using the contact details provided in the "Contact Information" section below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data or to exercise any of your other rights. This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it.

We will respond to all legitimate requests within the timeframes required by applicable law. Occasionally it may take us longer if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

9. Do Not Track Signals

We do not currently respond to "Do Not Track" signals or other mechanisms that might enable you to opt out of tracking on our Service.

10. Children's Privacy

Our Service is not directed to individuals under the age of 18 ("Children"). We do not knowingly collect Personal Data from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we will take steps to remove that information from our servers.

11. Third-Party Websites and Services

Our Service may contain links to other websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site or service. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

ThinkThru Solutions Inc
6765 Prenter St
Burnaby BC
V5E 4K5
Canada
Email: legal@orgblock.com

14. Consent

By using our Service, you consent to the collection, use, and processing of your information as set forth in this Privacy Policy. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.